Lowongan Front Desk Agent Hotel Horison Ultima Palembang Juni 2018
Lowongan Front Desk Agent Hotel Horison Ultima Palembang Juni 2018 - Hotel Horison Ultima Palembang adalah Hotel yang sedang berkembang dipalembang, sedang membutuhkan tenga kerja untuk ditempatkan pada posisi berikut :
Front Desk Agent
Deskripsi Pekerjaan :
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Requirements :
- Candidate must possess at least SMU in any field
- Required language(s): English
- At least 1 Year(s) of working experience in the related field is required for this position.
- Preferably Staff (non-management & non-supervisor) specialized in Hotel Management/Tourism Services or equivalent.
- Maximun 27 years old
For those of you who are interested and have the qualifications above please submit your complete application online at the link below :
